Privacy Policy

At TourCheckNow ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tourchecknow.com (the "Platform").

1. Information We Collect

1.1 Information You Provide Directly

• Contact Information: When you use our contact form or subscribe to our newsletter, we may collect your name, email address, and any message content you provide.
• Search Preferences: Your selected region, currency, and language preferences to personalize your experience.
• Feedback & Support: Any information you voluntarily submit through feedback forms, support tickets, or email correspondence.

1.2 Information Collected Automatically

• Device & Browser Data: Browser type and version, operating system, device type, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, time spent on pages, click patterns, search queries entered on our Platform, referral URLs, and navigation paths.
• IP Address & Location: Your IP address and approximate geographic location (country/city level) to provide region-relevant tour and pricing data.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies. Please see our Cookie Policy for full details.

1.3 Information from Third Parties

• Analytics Providers: We receive aggregated analytics data from services such as Google Analytics and Google Tag Manager.
• Travel Data Partners: Tour availability, pricing, and review data from our affiliate partners (e.g., Booking.com, Headout) to power our comparison results.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Our Services: Display and compare tour prices, show relevant attractions, and deliver search results tailored to your preferences and region.
• Personalization: Remember your currency, language, and regional preferences across sessions.
• Communication: Respond to your inquiries, send service-related notices, and deliver newsletter content you have subscribed to.
• Analytics & Improvement: Analyze usage patterns to improve our Platform's functionality, user experience, and content quality.
• Security & Fraud Prevention: Detect, prevent, and address technical issues, abuse, and unauthorized access.
• Legal Compliance: Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following limited circumstances:

• Third-Party Service Providers: We share data with trusted service providers who assist us with analytics (Google Analytics), hosting (Vercel), and email delivery — only to the extent necessary for them to perform their services.
• Affiliate Partners: When you click an outbound link to book a tour through one of our affiliate partners (e.g., Booking.com, Headout), you will be redirected to their platform. Their own privacy policy governs any data you provide to them. We may share a referral identifier but never your personal contact information.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of TourCheckNow, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Platform.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Preference Data: Stored locally in your browser via cookies and retained until you clear your browser data or the cookie expires.
• Analytics Data: Retained in aggregated, anonymized form for up to 26 months.
• Contact & Support Data: Retained for up to 2 years after your last interaction with us.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out of Analytics: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Cookie Preferences: Manage your cookie settings through your browser or refer to our Cookie Policy.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@tourchecknow.com. We will respond to your request within 30 days.

6. Data Security

We implement industry-standard security measures to protect your personal data, including:

• TLS/SSL encryption for all data transmitted between your browser and our servers.
• Secure hosting infrastructure provided by Vercel with SOC 2 compliance.
• Regular security audits and access controls for internal systems.
• No storage of payment information — all transactions occur directly on our partners' secure platforms.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Our Platform is accessible globally. If you access our services from outside the region where our servers are located, your information may be transferred to, stored, and processed in a different jurisdiction. By using our Platform, you consent to such transfers. We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

8. Children's Privacy

Our Platform is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at privacy@tourchecknow.com, and we will promptly delete such information.

9. Third-Party Links

Our Platform contains links to third-party websites and services, including our affiliate tour providers. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit through our Platform. We are not responsible for the privacy practices of these external services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Platform. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: